Imagine you’re heading to a craft fair and are looking for a knitted scarf to go with your new cream winter jacket.
You spot two vendors selling knitted goods.
One has scarves in a variety of colors, folded in rows on the table. You think you see a couple colors you might like but then you spot the second vendor.
Their display instantly catches your eye as you see 2 very clear looks:
You can immediately imagine how great one of the soft colors would look paired with your new coat and are able to see how the scarf hangs as it’s shown 2 different ways on bustforms. Although you weren’t in the market for a new hat or mittens, they look so great together in the display and you really want to complete the look.
The first vendor may have had all the colors the second vendor had but the look wasn’t communicated to the shopper so they could visualize it in their wardrobe.
This is a mistake too many handmade business owners make when creating new products. They often create whatever comes to mind without a clear vision of the end goal, who the item is for and how they’re going to showcase it online, at a craft fair or in a boutique.
As explained in the scenario above, collections are extremely helpful when it comes to creating a display at craft fairs, grabbing shoppers’ attention and communicating a message to them. They create separation on your table and allow you to play with line and composition to guide the shoppers’ eyes around your space, getting them to notice each piece, without becoming overwhelmed. Check out the Line & Composition section of this article for a better understanding of how effectively they can be used.
When it comes to selling your handmade products through boutiques, having well thought out collections will not only help you sell your products to retailers, it’s going to make their job easier when displaying them in their store. It also helps with sales when you aren’t around to explain your product’s vision or purpose to each shopper.
Website or Social Media
This same scenario works online too. If you visit 2 websites or social media pages and one has every color of the rainbow posted while the other has grouped collections together when photographing and posting, the shopper is going to find what they’re looking for faster or fall in love with a look that you’ve created and be able to visualize themselves wearing it.
Have a read over this article for a list of ways you can help shoppers imagine themselves using your products, which vastly increases your chances of a sale.
When I worked as a merchandiser for a major retailer, several times throughout the year I would receive their for-employee-eyes-only lookbook. It was honestly really exciting to rip open that package and flip
through a huge book showing us the new collections and items that were going to be hitting the stores soon.
There was a ton of thought put into each collection and this book was sent to stores so that employees understood them as fully as the people who created them.
After the new lookbook arrived, it was then the merchandiser’s job to do that collection justice and communicate the exact vibe, vision and purpose to the shoppers, without saying a word.
If we had done our jobs right, shoppers would walk into a store, see a clear definition of collections and understand how to wear the look. They would also instantly pick up on which pieces were the “must-haves” for the season and those items would sell down the quickest.
There may be the first 15 feet on the right side of the store set up for the women’s office attire. The section was full of suits, high-waisted skirts and sleeveless shirts to wear under blazers. The bust forms would be dressed to show the key pieces and how to accessorize. It if were fall, the color scheme may be deep colors mixed with black and grey.
Keep moving and there would be a fitting room or pillar to divide the wall sections and the next collection may be boho chic with earth tone colors, drapey fabrics and leather and lace accents.
You could stand at the front of the store and know exactly where to head based on what you were shopping for that day and your style. There was no wondering which top you would pair with a bottom you picked out or what type of handbag would go with the look. Everything was grouped together and made shopping extremely easy.
Think of your craft fair booth or website as that retail store. You don’t want to overwhelm shoppers with everything you have to offer. You want to guide them through a story and show them what to focus on first by putting your important pieces in the spotlight and creating a trail for them to follow.
This can be done easily on a website by breaking your collections and products up into sections and pages.
It can be a little more difficult to do this in person at a craft fair since you can’t block off sections of your booth, so the shopper only views one collection at a time. They’re forced to take everything in at once.
You have to learn the art of visual merchandising so you create one focal point to grab the eye and then use lines and compositions to lead it around the rest of your space. Check out the Line & Composition section of this article for a few more details.
But first, start with these steps:
This is a step I think a lot of small business owners are timid to take. Does narrowing the target eliminate a huge area? Yes. But by defining what the target is, you increase your odds of hitting it.
Yes you’re going to be sending a message to some shoppers that your products might not be a fit for them but you’re going to be sending a really clear message to another group of shoppers that your products are the perfect match for them. Would you rather have 100 maybe’s that require you to work really hard to convince them they should buy your products or 25 definite yes’s, no contemplation needed?
The easiest customer to start with is yourself. You know exactly what you want, what attracts you and how to appeal to others like you. If you knit scarves and are defining collections for this upcoming fall, what would you buy? Are you in love with big chunky knits and oversized buttons? Which colors are you obsessed with this season? You’re going to attract your perfect customer and more sales by creating a few really specific products tailored to a specific style, rather than guessing who will buy your products and what people older than you, younger than you, more bold than you, less bold than you, etc. are going to be looking for.
It’s always great to draw inspiration from other areas as well. You may pick up a fashion magazine to see what the big color trends are or browse Pinterest for classic looks you love.
Start building a board or collage with everything that catches your eye and then begin separating each look into a collection. I personally like to imagine people I know and the looks they would wear. It makes it really easy to say Jane would never wear this color but it’s so Sally.
Have a character you can dress up and get into as many details of their life as you like. Do they hang out in Starbucks or support local coffee shops? Do they head to the gym on Saturday morning or go for a hike?
Why would this stuff matter? A scarf someone throws on with gym clothes to keep warm from the car to the gym would look much different than a scarf worn on a hike that needs to be buttoned up tight when it’s chilly or loosened up as the heart rate rises.
Once you know your collections and who they’re directed towards, you want to be sure the shopper can easily pick up what you’re puttin’ down. All the work of defining your customer and your collections is a waste if you don’t display them properly.
Imagine that retailer I talked about and if they didn’t teach each store how to group the clothes. The crates were unpacked and the merchandisers just placed each item wherever it would fit. Fringed suede skirts were mixed in with black blazers and the top that looks amazing with that skirt was on the other side of the store.
Makes it a lot harder for someone to understand how the piece should be worn and to find what they’re looking for.
Whether you’re posting your products on social media or displaying them at a craft show, be sure you’re creating an effect with them. If you’re posting photos of the scarves on Instagram, post the cream, blush pink and heather grey in sequence so they’re grouped together. If you’re sharing your rich colored collection on Facebook, create an album so your followers see the pieces together.
Take it one step further and really help the shopper imagine themselves using your product. Whether it’s something they wear or something they display in their home, take the guesswork out of how the end product should look.
If you were photographing your soft colored scarf collection to post on your website, get the model to wear soft makeup and light colored clothes. Photograph them in a setting that your products would actually be worn in. All cream would be a chick look for downtown so head to the sidewalks and get the model to strut her stuff. Or maybe a walk down a snow-covered trail would create the perfect backdrop.
If you’re setting up the same collection on a craft fair table, use a bustform dressed in a cream cableknit sweater and a fedora displayed in front. The hat may not be for sale but it immediately creates a vision in the shoppers’ mind of how the look can be worn.
To learn the different types of collections you can create, how to create them and how many you should offer, download my
sample chapter MAKING PRODUCTS THAT PROFIT for free.
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