6 Ways to Handle Craft Show Shoppers Asking for Discounts

It’s bound to happen at some point. You’re chatting with shoppers, feeling good about your setup, and then someone picks up an item and says:

“If I buy two, can you give me a deal?”

Or worse…

“I saw something just like this at [insert big-box store] for half the price!”

Even though most shoppers at craft shows appreciate handmade work, there will always be a few who don’t understand the value behind it. How you respond matters — both for maintaining professionalism and protecting your confidence (and your profits).

Here are some polite and easy ways to handle price hagglers without feeling awkward or defensive.

1. Stay Calm and Kind

Don’t take it personally. Many people enjoy haggling and just feel it’s part of the process. They aren’t necessarily asking because they don’t think your products are worth their prices; they just want to see if they can get a better deal.

A friendly smile and calm tone go a long way in setting the tone.

You might simply say:

“Thanks for asking! I actually price everything as fairly as possible already.”

It’s short, polite, and signals that your prices are non-negotiable.

 

2. Explain the Value

Sometimes, a little education helps shoppers understand your pricing. Keep it friendly and conversational, and try not to get defensive.

Try something like:

“Each piece takes several hours and is made with high-quality materials, so my prices reflect the time and care that go into them.”

You’re reinforcing the value of handmade work while subtly reminding them this isn’t mass-produced.

 

3. Offer a “Bundle” Option

If you’re open to deals, set your terms instead of reacting to theirs. That keeps the interaction in your control.

You could say:

“I don’t do discounts, but I do have a bundle option — if you buy three, you get a free gift!”

Or:

“My prices are firm today, but I offer coupon codes for repeat customers — you can sign up for my newsletter to get one!”

That turns the conversation from “no” to a helpful alternative that still respects your boundaries.

 

4. Redirect the Conversation

If someone keeps pushing, change the subject to something positive — your materials, your inspiration, or another product.

“I totally understand wanting a good deal! Let me show you one of my bestsellers — it’s been really popular today and is a great price for what you’re getting.”

This keeps the mood friendly and draws their attention back to your work.

 

5. Protect Your Energy

It’s okay to politely end the conversation if someone becomes rude or pushy.

A simple:

“Thanks for stopping by! I hope you enjoy the rest of the show.”

This closes the interaction gracefully and lets you turn your attention back to potential buyers.

 

6. Be Proactive With Signage

If it happens often, a small sign can subtly discourage haggling.
Try something like:

“Handmade with care — prices reflect time and quality.”

Or

“Thank you for supporting small handmade businesses!”

These reinforce your professionalism and help set expectations before shoppers even ask.

 

You don’t have to justify your prices, but being ready with a few polite, practiced responses can make these moments easier to handle.

You’ve worked hard on your craft. Stand behind your prices with confidence — and keep your energy focused on the people who see and value the effort behind your work.