Product – check, wicked display – check, business cards – check! You’re all set to attract, obtain and keep customers at a craft sale right? Weeeeell…we think there’s another important aspect that many people forget about that should become part of your craft show checklist. We know selling your product is your first choice. And if they don’t buy today then handing out your business card is your second choice. But you’re leaving money on the table if you don’t get either of those shoppers to…
Think about it: how many times do you take business cards home, file them away in your office and bring them out to review each month? Probably never (check out this article on how to keep your business cards out of the trash). When you hand out your business card, you’re leaving a 2nd interaction in their hands. It’s like giving someone you like your number; they hold all the power and all you can do is wait and hope that they call…or that you bump into them again. If you’re in a situation where
you’re meeting lots of shoppers that you like, gather their emails! You’re ensuring a 2nd interaction with them and increasing your chances of a future sale.
If you don’t already have a newsletter campaign set up, don’t let that stop you from collecting emails this weekend. You’re coming face to face with your target market and you should be taking advantage of that.
Follow these 5 steps to start collecting emails and creating a Newsletter Campaign:
STEP 1 – Decide on a newsletter style
You can make it whatever you like depending on your business. You can send one out:
You don’t want to email people just for the sake of emailing them (that will get the unsubscribe link clicked real fast) but you should try to find something of value to email your subscribers about at least once a month. Remember, out of site, out of mind, so if you don’t do anything with that email list, you won’t see any results.
People will also want to know what they’re signing up for so whatever you decide on, be sure to communicate that to people (you also need to follow Canadian Laws and ensure people are aware what they’re signing up for, more on that below). Have a quick elevator pitch you can say to people as you’re wrapping their purchase or as they’re browsing your table. “Would you like to sign up for my Newsletter? I send out emails once a month with promotions and as I release new product lines.” You may even want to give your shoppers an added incentive for signing up and let them know their email will be entered to win _______ (fill in the blank with one of your products or services). Just be sure they know they’re signing up for both an entry and your newsletter.
STEP 2 – Sign up for a service
If you don’t already have a way to collect emails on your website and to create and send newsletters, you’ll want to sign up for a free service like MailChimp (they have paid options as your list grows but you can use their service for free up to 2000 subscribers. If you hit that amount of sign ups at your next event, you’re a rockstar!). As mentioned above, you can get your newsletter drafted after your craft show this weekend; just make sure you use this event to gather emails, either online or offline.
Step 3 – Gather info
The easiest way is to set up an app like MailChimp Subscribe to gather emails using your tablet or phone. If you already use MailChimp, you can set up MailChimp Subscribe on your tablet or phone to gather emails on the spot and link it up to your MailChimp account when you have wifi.
This option is faster since you don’t have to go home and manually enter all the emails, plus, you can choose the double opt-in setting on MailChimp to be sure you’re following Canada’s Anti-Spam Laws. Once the subscriber enters their email in your form (first opt-in), Mailchimp will then send the subscriber a confirmation email with a link for them to click on (second opt-in).
If you don’t want to set up the app or worry about someone walking off with your tablet or phone at a busy event then it is perfectly fine to use pen and paper. You do still have to keep Canada’s Anti-Spam Laws in mind so be sure to have a read over the next step and follow the guidelines for providing a proper sign up form and sending a confirmation email (Mailchimp has instructions for gathering emails offline and sending an
If you don’t want to add too much work into the paper form with newsletter details, dates, checkboxes, etc., you can simply collect names and emails using our printable form below and then send the shopper an
email after the event to follow the proper process. The email should remind them they signed up for your newsletter list at X event and include a link to an online form where they can electronically enter their name and email and then confirm their subscription through email.
It’s also handy to have a clipboard so people don’t have to clear a space on your table to write.
Click on image to enlarge & print
Step 4 – Follow the rules
As mentioned above, keep in mind that Canada has Anti-Spam laws and if someone complains about receiving an email from you, they perceive as spam, you may need to provide proof of a valid CASL (Canada Anti Spam Law) compliant opt-in (MailChimp gathers and stores the proper information for you when you follow their double opt-in process). Find more on those laws here but the basics you need to follow are:
Step 5 – Take action
You’ve likely heard before that it’s much cheaper to market and sell to an existing customer than it is to acquire a new one, so you need to make use of that list! These are people who have either already bought from you or liked your products enough to agree to receive messages from you. After the show, start working on your newsletter and be sure you’re sending them something of value. You know how many emails you receive in a day and your subscribers are probably in the same boat; send them something
they’ll appreciate receiving. Have a catchy subject line that intrigues them to open your email and make sure it’s full of high quality photos and info about your products.
If you’re looking for more ideas like this that will help increase sales at a craft fair, download our e-book: MAKE MORE MONEY AT CRAFT FAIRS. It’s full of valuable tips you can actually use and that will actually get you results. Everything you need to know about selling and selling out at craft fairs is in this guide so you can spend less time consuming and searching for the right info and more time creating!
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